End User License Agreement (EULA)

This End User License Agreement ("Agreement") is a legal agreement between you ("User", "you", or "your") and SupplyDIO Pty. Ltd. ("Company", "we", "us", or "our") for the use of the SupplyDIO supply chain risk management platform ("Service" or "Application").

By accessing or using the Service, you agree to be bound by this Agreement. If you do not agree to these terms, do not use the Service.

1. Grant of License

Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes in accordance with this Agreement.

2. Description of Service

The Service provides supply chain risk management functionality, including but not limited to:

• Security scanning and assessment tools
• Supplier organisation information management
• Risk assessment questionnaire creation and distribution
• Automated scoring and analysis based on questionnaire responses
• Reporting and analytics capabilities

3. User Accounts and Responsibilities

3.1. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.3. You are responsible for ensuring that your use of the Service complies with all applicable laws and regulations.

4. Data Use and Ownership

4.1. Your Data: You retain all rights, title, and interest in and to the data you submit to the Service ("User Data").

4.2. License to Use Data: By submitting User Data to the Service, you grant us a worldwide, royalty-free license to use, store, copy, modify, and process such data solely for the purposes of:

• Providing and maintaining the Service
• Improving and developing the Service
• Marketing, analysis, and research purposes
• Compliance with legal obligations

4.3. Supplier Information: Information you enter about your organisation or supplier organisations may be stored and used in accordance with this Agreement and our Privacy Policy.

4.4. Confidentiality: We will maintain the confidentiality of your private information and will not disclose it to third parties except as required by law or as necessary to provide the Service.

5. Privacy and Data Protection

5.1. We collect, use, and protect your personal information in accordance with our Privacy Policy and applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

5.2. Your Rights: You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Object to processing of your information
• Request data portability
• Withdraw consent where processing is based on consent

5.3. To exercise these rights, please contact us at [email protected].

5.4. We will respond to your requests within a reasonable timeframe and in accordance with applicable law.

6. Acceptable Use

You agree NOT to:

6.1. Use the Service for any unlawful purpose or in violation of any applicable laws or regulations.

6.2. Attempt to gain unauthorized access to the Service, other user accounts, or computer systems or networks.

6.3. Interfere with or disrupt the integrity or performance of the Service.

6.4. Upload or transmit viruses, malware, or other malicious code.

6.5. Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the Service.

6.6. Use the Service to transmit any harassing, threatening, defamatory, obscene, or otherwise objectionable material.

6.7. Collect or harvest any information about other users without their consent.

7. Security Scanning

7.1. The security scanning functionality is provided "as is" and should not be relied upon as the sole method of security assessment.

7.2. We do not guarantee that security scans will detect all vulnerabilities or security issues.

7.3. You are responsible for implementing appropriate security measures for your own systems and organisations.

8. Intellectual Property

8.1. The Service, including all software, content, trademarks, and intellectual property rights, is owned by us or our licensors.

8.2. This Agreement does not transfer any ownership rights to you. All rights not expressly granted are reserved.

9. Fees and Payment

9.1. Access to the Service may require payment of fees as specified in your subscription plan.

9.2. All fees are exclusive of applicable taxes unless otherwise stated.

9.3. Fees are non-refundable except as required by law or as expressly stated in this Agreement.

10. Term and Termination

10.1. This Agreement begins when you first access the Service and continues until terminated.

10.2. You may terminate this Agreement at any time by discontinuing use of the Service and closing your account.

10.3. We may suspend or terminate your access to the Service at any time for violation of this Agreement or for any other reason at our discretion.

10.4. Upon termination, your license to use the Service immediately ceases.

10.5. We will retain your data in accordance with our Privacy Policy and applicable data retention laws.

11. Disclaimers

11.1. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

11.2. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11.3. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

12. Limitation of Liability

12.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

12.2. OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12.3. NOTHING IN THIS AGREEMENT EXCLUDES OR LIMITS OUR LIABILITY FOR FRAUD, DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY LAW.

13. Australian Consumer Law

13.1. Certain legislation, including the Australian Consumer Law (ACL) in the Competition and Consumer Act 2010 (Cth), and similar consumer protection laws and regulations, may confer you with rights, warranties, guarantees and remedies relating to the provision of the Service which cannot be excluded, restricted or modified ("Statutory Rights").

13.2. Nothing in this Agreement excludes your Statutory Rights. To the extent permitted by law, our liability for breach of any such Statutory Right is limited to, at our option:

• In the case of services: the re-supply of the services or payment of the cost of having the services re-supplied.

14. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of or related to your use of the Service or violation of this Agreement.

15. Modifications to Agreement

15.1. We reserve the right to modify this Agreement at any time.

15.2. We will provide notice of material changes by posting the updated Agreement on our website or through the Service.

15.3. Your continued use of the Service after such modifications constitutes your acceptance of the updated Agreement.

16. Governing Law and Jurisdiction

16.1. This Agreement shall be governed by and construed in accordance with the laws of Queensland, Australia.

16.2. Any disputes arising out of or related to this Agreement shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.

17. General Provisions

17.1. Entire Agreement: This Agreement, together with our Privacy Policy, constitutes the entire agreement between you and us regarding the Service.

17.2. Severability: If any provision of this Agreement is found to be unenforceable, the remaining provisions will remain in full force and effect.

17.3. Waiver: Our failure to enforce any right or provision of this Agreement will not be deemed a waiver of such right or provision.

17.4. Assignment: You may not assign or transfer this Agreement without our prior written consent. We may assign this Agreement without restriction.

17.5. No Agency: Nothing in this Agreement creates any agency, partnership, joint venture, or employment relationship.

18. Contact Information

If you have any questions about this Agreement, please contact us at:

Last updated: 03 June 2026